A Guide to Secure Internal Communication for Your Company

Most of us prioritize speed and clarity when it comes to business communication. That makes sense. Effective digital communication can mean the difference between securing a deal and losing a customer.

But what about security? It's not as high on the agenda, yet it should be. The average data breach costs businesses around $4.45 million.

Read on to learn some tips on secure internal communication for your company.

The Risks of Insecure Communications

Before setting up secure communications, you need to know the why.

You and your team must understand why insecure communications are a risk to your business. The first potential problem is a security breach, where someone can access your network.

Suppose malicious entities monitor your internal communications. In that situation, they could leak confidential information. That could jeopardize client data and cause reputation damage.

Moreover, you could give hackers access to financial data and lose money. And aside from the costs, that could derail plans for your business.

Investing in the Right Tools to Manage Secure Communications

Excellent business security starts with the right technology. That goes for your entire business, but it's particularly relevant for internal communications.

First, secure communication tools won't leave you vulnerable to hackers. Encryption and multi-factor authentication are the two features to prioritize when choosing a tool.

You should also look for one that will monitor for potential threats. Always focus on communications technology that offers industry-leading security.

Best Practices for Internal Communication

You need to develop some processes in-house for internal communication strategies. That will ensure you stick to best practices with your security.

First, think about who has access to what internal communication. Lock down user access wherever possible. Information should be need-to-know and role-based.

Having granular access controls for communications is vital. It prevents data from getting into the wrong hands. Second, ensure you regularly update your tools so they run the most up-to-date security.

Think about your method of communication. Is a phone call better than writing sensitive information in an email?

Run audits occasionally to check best practices. They'll help you spot weaknesses. If you need to change a communication method, do it promptly. And ensure you tell your team.

Focus on Employee Training

Getting your team to understand the importance of secure communication is essential. Breaches often happen because one individual has acted carelessly in a conversation.

Run a training session to educate your team on potential threats. Explain your formal methods of communication, and talk your team through which options are best in different circumstances.

Make the team aware of risks like phishing and how to spot a scam. And if a new security threat or deception emerges, communicate this to your team to make them aware.

Secure Internal Communication: Protecting Your Business

Security isn't a nice-to-have feature these days; it's essential. The threats from hackers are real, and the potential costs are astronomical. Use this guide to ensure you adopt secure internal communications to help protect your business.

Our expert team at Exigent Creative Solutions can help you develop a winning communications strategy for your business. To find out more, contact us here.